Frequently Asked Questions
Everything you need to know about shopping with GM Company Store.
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days for domestic orders and 7-14 business days for international destinations.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.
Are your garments true to size?
Most of our collections follow standard international sizing. We provide a detailed size guide on every product page to help you find the perfect fit before purchasing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my GM Company Store apparel?
To maintain the longevity of your garments, we recommend machine washing cold with like colors and tumble drying on low, or air drying whenever possible.
Can I track my order status?
Yes, once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.